Workflow Management Part 1: Automated Systems
Entrepreneurs must find a way to take small budgets, limited resources and scarce manpower and create a thriving business environment to sustain growth and development throughout the initial months or
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How to Effectively Maintain Client Relationships
Building strong relationships with your clients can be difficult, and no entrepreneur wants to put in a great deal of work into establishing a good rapport only to see their client
Use Email to Give More Depth to Your Brand
Do you have a database of your clients' contact information? Does it include not only mailing addresses and phone numbers, but email addresses? Email has been around for nearly two decades,
Mind the Small Details of Business
First-time entrepreneurs and business builders tend to be big-picture people. They envision the future of their companies, the missions they will strive to uphold, the revenue targets they may someday
Maintaining a Good Relationship When a Client Won’t Pay
Many entrepreneurs have strong relationships with the majority of their clients and receiving payment for services is never an issue. However, it's not uncommon for a business owner to have
Why Do Great Marketing Plans Fail
Looking to revamp your marketing plan? Great idea! Your marketing plan should be dynamic and consistently revisited to measure the outcomes of your various marketing efforts. To make sure you get
Generate More Ideas With the Right Brainstorming Strategies
While entrepreneurs are often full of ideas and know just how make goals a reality, they can sometimes become stuck and be uncertain of how to move forward or resolve
Best Ways to Show Client Appreciation
Entrepreneurs realize their companies won't succeed if their top clients take their business elsewhere. Therefore, management teams need to keep their most important partners engaged and ensure they are pleased with
More Effective Reviews Help Foster Employee Growth
As the end of the year draws near, it is very important to reflect on the successes and challenges in your business and how you and your team can learn
Increase Sales Team Performance to Better Serve Clients
Clients have high expectations, and if entrepreneurs don't deliver an engaging client experience, clients aren't likely to return. This makes it essential for management teams to train salespeople on how
Looking to Socially Responsible Investing
Entrepreneurs are constantly looking for new ways to grow their companies, and many may overlook some areas in which there are opportunities for growth. When seeking opportunities for expansion, some
Find Problems, Don’t Just Solve Them
Entrepreneurs are problem solvers. They spend their days resolving situations for the public, clients and colleagues. While they may be good at quickly identifying fixes for frequent issues people and other
Should a Business Owner Let a Client Go?
When they're just starting out, entrepreneurs want all the clients they can get - obtaining more connections means more assured revenue streams, gives a company the chance to build its
Email Marketing Making a Comeback
For years, email marketing has been the go-to way for entrepreneurs to connect with their current clients and reach new prospects. Email gave business owners a cost effective and quick
How to Increase Sales Team Performance
Making sure all aspects of a company run effectively is a huge part of an business owner's job. However, it's often easy for entrepreneurs to overlook sales team performance, especially
Find Value by Integrating Sustainability
Sustainability and green initiatives are common in business plans at larger corporations, but many entrepreneurs may believe such projects won't pay off or provide a significant benefit at their smaller
Staying Focused Part 4: Regain Concentration
Entrepreneurs spend most of their days dabbling in all aspects of the company, trying to benefit each department in some way with their hard work, determination and business acumen. Because
Achieving Client Experience Success
It is not enough for a company to offer acceptable customer service capabilities when addressing client inquiries, complaints or concerns. Rather, a company must have in place a client relationship management team,
Staying Focused Part 3: Condition your Thought Process
You tackle major challenges and obstacles on a daily basis, and may welcome the long hours to get the job done right. While this approach may keep business builders at the
Staying Focused Part 2: Sharpen Mental Performance
Entrepreneurs have a lot on their shoulders between managing staff, overseeing operations and making plans for the future. They are often the X factor in a business and may be the one
Staying Focused Part 1: Concentrate On Business
The school of Zen Buddhism has gained mainstream recognition in recent years. Many people want to achieve their own version of peace, tranquillity and focus in their everyday lives. The complications,
Weathering The Storm Part 2: When The Customer’s Wrong
"The customer is always right." Wrong. This old adage suggests client relationship management best practices revolve around keeping the people or businesses you serve satisfied and happy. Yet there are
Weathering The Storm Part 1: Managing A Client Crisis
There are many forms of business blunders ranging from shipping errors, miscommunications and clerical mistakes to more significant problems, such as major drops in stock value or managerial corruption. While
Need to Motivate? Money Isn’t the Sole Answer
In the transition from working for someone else to breaking out to build your own business as an entrepreneur, there is rarely time to develop management skills and learn how