Why Sales Is Not a Dirty Word?
For many, sales and acts of selling feel slimy. They imagine the stereotypical used car salesman. Other times they think of con artists like the one featured in The Wolf
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Client Experience
Baking Your Values into Your Business Helps You Bounce Back from Adversity
I was sitting in my new favorite coffee shop, Tampered Press, when the ambient noise typical of such a place was broken by a patron who was very upset with the
Client Satisfaction Is NOT the Most Important Measure
Recently, I took my car in for service. Afterwards, I was asked to complete a Client Satisfaction Survey. For any business, feedback with regard to how satisfied clients are with