Performance Press
Redefining Performance by Delivering a Great Client Experience
Client expectations are higher than ever. As the client becomes even more empowered, it increases the importance of your client experience strategy.
Host an Event to Enhance the Client Experience
Hosting an event can enhance the client experience and requires a detailed project outline to make sure it achieves the desired objectives.
Differentiate Yourself through the Client Experience
Understanding the client experience lifecycle phases can help you identify where you need to focus your resources to engage clients and prospects.
Growing Your Business through Service Excellence
The business builder knows that she is not only selling a product or service to clients, but is also working to deliver an exceptional client experience.
Do You Assess Employees' Client Service Skills?
Periodic employee performance evaluations are a great way to better understand the client experience and improve employee engagement.
Categories
- Business Management
- Strategic Planning
- Entrepreneurship
- Resource Management
- Client Relationship Management
- Brand Management
- Practice Development
- Effective Sales Strategy
- Corporate Social Responsibility
- Systems and Processes
- Strategy
- Structure
- Financial Management
- Family Enterprise
- Networking
- Philanthropy
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