When you take the time to connect with clients you not only build a business based on relationships, you increase your business resilience.
Your self-perceived value may not be the value your clients see in you. Find out how your clients value you and make that the basis of your value-added proposition.
Client expectations are higher than ever. As the client becomes even more empowered, it increases the importance of your client experience strategy.
Hosting an event can enhance the client experience and requires a detailed project outline to make sure it achieves the desired objectives.
Understanding the client experience lifecycle phases can help you identify where you need to focus your resources to engage clients and prospects.