For your sales team, complacency will be its downfall. You need high performing salespeople who are competent in the art of adaptation.
There are several steps you can take to ensure the dialogue you have with your employees brings important insights and ideas that improve your business.
There can be a significant disconnect between managers and staff members when measuring how well their company delivers a meaningful client experience.
Regular employee performance evaluations are critical in identifying gaps in management, business development, execution, and client experience.
Failure to unearth potential problems, whether they're internal or apply to a businesses clients and prospects, leaves a business owner vulnerable.