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Performance Press

Why Sales Is Not a Dirty Word?

Why Sales Is Not a Dirty Word?

For many, sales and acts of selling feel slimy. When they think of sales, they imagine the stereotypical used car salesman or a con artist like the one featured in The Wolf of Wall Street.

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By Keita Demming | November 17, 2020 | Mastering the Sales Conversation, Effective Sales Strategy, Sales, Engaging Your Clients, Client Engagement, Client Experience
Conversational Selling Matters More than Ever

Conversational Selling Matters More than Ever

To build meaningful relationships, you must master how to ask the right questions and truly care about the answers. When you do, your clients will notice.

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By Norm Trainor | November 17, 2020 | Mastering the Sales Conversation, Effective Sales Strategy, Sales, Engaging Your Clients, Client Experience, Client Engagement
Client Satisfaction Is NOT the Most Important Measure

Client Satisfaction Is NOT the Most Important Measure

When you develop and implement a strategy to foster client engagement, you invest time and energy in creating client capital.

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By Norm Trainor | June 03, 2020 | Client Engagement, Community Engagement, Client Experience, Engaging Your Clients
Baking Your Values into Your Business Helps You Bounce Back from Adversity

Baking Your Values into Your Business Helps You Bounce Back from Adversity

When you take the time to connect with clients you not only build a business based on relationships, you increase your business resilience.

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By Keita Demming | June 03, 2020 | Community Engagement, Client Engagement, Client Experience
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