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Performance Press

Need to Motivate? Money Isn't the Sole Answer

Need to Motivate? Money Isn't the Sole Answer

In the transition from working for someone else to breaking out to build your own business as an entrepreneur, there is rarely time to develop management skills and learn how to run a team.During the early years, if you're working alone or with the help of one administrative assistant, motivation is less of a concern. But as you add to your staff, it will be necessary to find methods of pushing [...]

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By Norm Trainor | June 24, 2013 | Entrepreneurship, Resource Management
Invest in Client Experience Innovations to Reduce Losses

Invest in Client Experience Innovations to Reduce Losses

Entrepreneurs in all industries have many obstacles to overcome in the early years, before the business is stable enough to compete with larger market leaders. One way to gain a quick competitive edge over other companies is to develop a unique and outstanding client experience strategy that aims to pro-actively address consumer questions, concerns or complaints before they can be expressed. When [...]

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By Anthony Lam | June 20, 2013 | Client Relationship Management, Resource Management
Create a CRM Checks and Balances System

Create a CRM Checks and Balances System

A business that does not have an organized system of checks and balances can suffer. Without oversight of employee activities, one-time errors can grow to become bad habits that taint the company's reputation or bring on far-reaching consequences. One need look no further than the financial crisis of 2008, when unscrupulous activities of several major banks contributed to a global economic [...]

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By Anthony Lam | May 30, 2013 | Client Relationship Management, Resource Management
Webinars Can be Beneficial, If Done Right

Webinars Can be Beneficial, If Done Right

Live sessions can be a fantastic channel for connecting with potential and existing clients and demonstrating your business' expertise in a certain area. Technology has become more user friendly, and there are a host of platforms, such as Shindig, SlideShare, WebEx, Google Hangouts, AnyMeeting and OnWebinar.com, that enable individuals and companies to stage webinars or video chats for a large [...]

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By Shauna Trainor | May 28, 2013 | Brand Management, Client Relationship Management, Resource Management
Top Managers Know How To Listen

Top Managers Know How To Listen

Entrepreneurs are able to take a new idea and translate it into a tangible business venture through hard work and determination. Successful business leaders are not only savvy on how best to maneuver into a new market, acquire investors and engage customers, but also optimize human capital and skills to complement enterprise strategies. Entrepreneurs must leverage the resources available to [...]

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By Norm Trainor | May 27, 2013 | Business Management, Resource Management
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